Terms of service

Last updated: 1 August 2026

The Write Typer ("we", "us", "our") operates this website and provides vintage typewriters, repair and servicing services, accessories, ribbons and related products.

These Terms of Service ("Terms") explain the rules and conditions that apply when you access our website, purchase our products, or use our services.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and any policies referred to within them, including our:

• Privacy Policy;

• Returns & Refund Policy;

• Shipping Policy;

• Repair Terms & Conditions (where applicable).

Please read these Terms carefully before using our website or placing an order. If you do not agree with these Terms, you should not use our website or purchase our products.

1. Access and Accounts

By using our website, you confirm that you are legally able to enter into a contract and that any information you provide is accurate, current and complete.

If you create an account with us, you are responsible for maintaining the security of your login details and for all activity carried out through your account.

You must not:

• share your account details with another person;

• transfer your account to another person;

• use another person's account without permission.

We reserve the right to suspend or terminate accounts where we reasonably believe these Terms have been breached.

2. Our Products

We take great care to accurately describe and photograph our typewriters, accessories and other products.

However, please note that:

• vintage typewriters are individual items with their own history and characteristics;

• colours may appear differently depending on your screen settings;

• photographs may not always show every minor cosmetic detail;

• age-related marks, wear and variations may be present where described or visible.

We aim to provide accurate descriptions of all products, but minor differences between photographs and the actual product may occur.

Product descriptions, availability and pricing may be updated from time to time.

We reserve the right to:

• update product information;

• discontinue products;

• limit availability where necessary.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

An order is not accepted until we confirm acceptance and have received payment.

We reserve the right to decline or cancel an order where, for example:

• a product is unavailable;

• there is an error in pricing or description;

• payment cannot be processed;

• we suspect fraudulent activity;

• we are unable to fulfil the order.

If we cancel an order after payment has been received, we will provide a refund for any amounts paid.

Please review your order carefully before submitting it. Once an order has been accepted, we may not always be able to accommodate cancellation requests.

Returns and refunds are handled in accordance with our Returns & Refund Policy.

4. Prices and Payment

All prices displayed on our website are shown in the applicable currency and may change from time to time.

The price charged will be the price displayed at the time your order is placed.

Unless stated otherwise, prices do not include:

• delivery charges;

• import duties;

• customs charges;

• taxes or fees that may apply outside the UK.

You are responsible for providing accurate payment and contact information.

By placing an order, you confirm that:

• the payment information provided is accurate;

• you are authorised to use the chosen payment method;

• you agree to pay all charges applicable to your order.

Accepted Payment Methods

All transactions on The Write Typer are protected by industry-standard security measures. The following payment methods are accepted at The Write Typer:

• Credit & Debit Cards – All major cards including Visa, Mastercard, Maestro, American Express, Discover, and Diners Club.
• Digital Wallets – Apple Pay, Google Pay, Shop Pay, and PayPal for fast, secure checkout.
• International Cards – Elo and UnionPay.

5. Shipping and Delivery

We take care when preparing every order for dispatch.

Vintage typewriters are delicate mechanical items, and we package them carefully to help ensure they arrive safely.

Delivery times provided on our website or in order communications are estimates only. While we work with reputable delivery providers, delays may occur due to circumstances outside our control, including:

• courier delays;

• customs processing;

• adverse weather;

• industrial action;

• other unforeseen events.

We will do our best to assist and provide updates where delays occur.

For full details regarding delivery, international shipping and returns, please refer to our Shipping Policy and Returns & Refund Policy.

6. Intellectual Property

All content on our website, including but not limited to text, photographs, images, graphics, logos, designs, product descriptions and other materials, belongs to The Write Typer or is used with permission from the relevant owner.

You may use our website for your personal, non-commercial use only.

You must not, without our prior written permission:

• reproduce or copy website content;

• modify or create derivative works from our content;

• distribute, publish or commercially exploit our content;

• use our trademarks, branding or materials in a way that suggests an association with The Write Typer.

All rights not expressly granted in these Terms are reserved.

7. Optional Third-Party Tools

From time to time, our website may provide access to tools or services provided by third parties.

These services are provided by third parties and may operate under their own terms and conditions and privacy policies.

We do not control or monitor third-party tools and cannot guarantee their availability, accuracy or suitability.

Your use of third-party tools is at your own discretion and risk.

8. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not mean that we endorse or are responsible for those websites, their content, products or services.

We recommend reviewing the privacy policies and terms of any third-party websites you visit.

We are not responsible for any loss or damage arising from your use of third-party websites.

9. Shopify Relationship

Our website is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services online.

However, purchases made through our website are transactions directly between you and The Write Typer.

Shopify is not responsible for:

• the products you purchase from us;

• the fulfilment of your orders;

• any issues arising from your transactions with us.

By using our website, you acknowledge that Shopify provides the platform but is not the seller of our products.

10. Privacy

Your privacy is important to us.

Any personal information we collect through your use of our website is handled in accordance with our Privacy Policy.

Our Privacy Policy explains:

• what information we collect;

• how we use your information;

• how we protect your information;

• your rights regarding your personal information.

By using our website, you acknowledge that you have read our Privacy Policy.

11. Feedback and Reviews

If you provide feedback, reviews, suggestions, photographs, comments or other content to us ("Feedback"), you agree that we may use that Feedback to operate, improve and promote our business.

You confirm that:

• you own or have permission to provide the Feedback;

• your Feedback does not infringe another person's rights;

• your Feedback is accurate and lawful.

We reserve the right to remove Feedback that we reasonably consider unlawful, offensive, misleading or inappropriate.

We are not responsible for Feedback submitted by customers or other third parties.

12. Errors, Inaccuracies and Updates

Occasionally, information on our website may contain errors, inaccuracies or omissions relating to:

• product descriptions;

• pricing;

• availability;

• promotions;

• delivery information.

We reserve the right to correct errors, update information or cancel orders where information was incorrect.

Where an order is affected by a significant error, we will contact you and provide an appropriate resolution.

We may update website content, products and services from time to time without prior notice.

13. Prohibited Uses

You may use our website only for lawful purposes and in accordance with these Terms.

You must not use our website:

• for any unlawful purpose;

• to commit fraud or attempt to deceive us or other customers;

• to infringe our intellectual property rights or the rights of others;

• to upload or transmit viruses, malicious code or harmful material;

• to interfere with the operation or security of our website;

• to collect or misuse another person's personal information;

• to impersonate another person or provide false information;

• to attempt to gain unauthorised access to our website or systems.

You must not copy, reproduce, extract, resell or exploit any part of our website or its content without our prior written permission.

We reserve the right to restrict access to our website or terminate accounts where we reasonably believe these Terms have been breached.

14. Automated Access and Agents

This section applies where software, automated systems or services ("Agents") access or interact with our website.

Agents must:

• identify themselves accurately when accessing our website;

• not disguise automated activity as human activity;

• not bypass security measures, access restrictions or technical protections;

• comply with any instructions we provide regarding automated access.

We may limit or restrict automated access to our website where necessary to protect our business, customers or website functionality.

15. Termination

We may suspend or terminate your access to our website or services where we reasonably believe you have breached these Terms or used our services unlawfully.

Termination does not affect any rights or obligations that arose before termination.

Any provisions that are intended by their nature to continue after termination will remain effective, including provisions relating to:

• intellectual property;

• liability;

• indemnification;

• governing law;

• privacy.

16. Disclaimer of Warranties

We take care to ensure that information on our website is accurate and products are described honestly.

However, to the extent permitted by law, our website and its content are provided on an "as available" basis.

We do not guarantee that:

• our website will always be available;

• the website will be free from errors or interruptions;

• information on the website will always be completely accurate.

Nothing in these Terms affects any rights you have under applicable consumer protection laws.

Where products are purchased as a consumer, your statutory rights remain unaffected.

17. Limitation of Liability

To the fullest extent permitted by law, we are not responsible for losses that arise from:

• your misuse of our website;

• your failure to follow product instructions or care guidance;

• events outside our reasonable control;

• use of third-party websites or services.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• any consumer rights that cannot legally be excluded.

Our liability relating to products purchased from us will always be subject to your statutory rights under applicable UK law.

18. Indemnification

You agree to compensate and protect us against reasonable losses, claims, damages and expenses arising from:

• your breach of these Terms;

• your unlawful use of our website;

• your infringement of another person's rights.

This does not affect any rights or remedies available to you as a consumer.

19. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be adjusted or removed only to the extent necessary.

The remaining provisions will continue to apply.

20. Entire Agreement

These Terms, together with our policies and any information provided on our website, form the entire agreement between you and The Write Typer regarding your use of our website and services.

They replace any previous agreements or communications relating to the same subject matter.

21. Assignment

You may not transfer or assign your rights or obligations under these Terms without our written permission.

We may transfer our rights and obligations under these Terms where reasonably necessary as part of operating or restructuring our business.

22. Governing Law

These Terms and any disputes arising from them are governed by the laws of England and Wales.

You and The Write Typer agree that the courts of England and Wales will have jurisdiction over any disputes, subject to any mandatory consumer rights that apply.

23. Headings

The headings used in these Terms are included for convenience only and do not affect the interpretation of these Terms.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services or legal requirements.

The latest version will always be available on our website.

Where changes are significant, we will provide notice where required by law.

Your continued use of our website after changes are published means that you accept the updated Terms.

25. Contact Us

If you have any questions about these Terms of Service, please contact:

The Write Typer

Email: thewritetypershop@gmail.com